FAQ
1. How do I find my ring size?
You have a few options!
- Stop by any jewelry store or ring store, where they can size your fingers for free!
- Buy a ring sizing tool, available on amazon for $3-$4.
These are what I recommend as they will be the most accurate. I highly recommend using to avoid ordering the wrong size.
2. Will the rings turn my fingers green?
No, they wont! I use either stainless steel or sterling silver, both which are safe metals and wont turn your fingers green. I wear my rings daily, even in water, with no issues. However, if you do receive a ring that causes any discoloration, please reach out, and I will provide a refund. Since the spoons are thrifted, this rare situation would only occur if a spoons material is unknown.
3. How do I care for my ring?
To keep your ring looking its best, avoid contact with harsh chemicals like bleach or cleaning products. If your ring needs cleaning, gently polish it with a soft cloth, or use a silver polishing cloth for sterling silver rings.
Sterling silver and 10k gold are durable metals, but as handcrafted pieces, they can be scratched or damaged if not handled with care. Sterling silver may tarnish when exposed to salty air, chlorine, sulfur, humidity, sweat, cosmetics, household bleach, and other strong chemicals.
To minimize tarnishing, clean your ring regularly with warm, soapy water or the polishing cloth provided with your item. We also recommend storing your fine jewelry in a safe, dry place when using lotion, hair products, fragrances, or cosmetics. Changes in body chemistry can also affect how quickly sterling silver tarnishes, as amino acids in sweat contain sulfur, which can accelerate tarnishing.
With proper care, your sterling silver and gold jewelry can last a lifetime.
4. Where do you ship to?
Currently shipping to U.S
5. What is your Return and Exchange policy?
Sales are final. We do not accept returns or offer refunds. We may offer exchanges under limited circumstances. If an item is damaged as a result of shipping , customers must e-mail concern within 10 days of receiving items for an exchange. Customer is responsible for all shipping charges. Mona Metals reserves the right to refuse any exchange that is not in it's original condition.
If you encounter an issue with your purchase, please reach out through our CONTACT US page and we will be happy to solve any problem that you have!
6. What if my ring doesn't fit me?
I do not offer size adjustments or refunds for rings ordered in the wrong size. For this reason, I highly recommend having your fingers sized before placing an order to ensure the best fit.